We know our residents are busy people!

Click below for a quick way to reference our top resources at your fingertips.

IVY RESOURCES

Take advantage of all the offerings Ivy Residences provides.

24/7 RESIDENT HOTLINE

Our resident hotline is available 24/7/365 for all residents. Please program this phone number into your phone:

773-324-4505

RESIDENT PORTAL

Download the RentCafe Resident app to have portal access always at your fingertips. Pay rent, submit maintenance requests, and more!

BIKE PROGRAM

No need to buy a bike! Rent one from Ivy Residences directly.

REFER A FRIEND

Apartment living is more fun when your friends are your neighbors! When you refer a friend to live with Ivy, you both get rewarded!

RESIDENT REWARDS

Stop by any of these local hotspots and show your Ivy Residences keychain to get exclusive offers and discounts!

FAQ

Do you have questions about life at Ivy Residences? Save time by finding the answer to commonly-asked questions on our FAQ page.

PARQEX

Renting an assigned spot from us (select lots), or need an assigned spot for a friend visiting next weekend? The Parqex app makes it easy!

PET POLICY

Thinking of adding a furry friend to your home? Review our pet policy for more details to drive your planning process.

CONTACT US

Our office is always happy to help you with any questions, comments, or concerns you may have.

PACKAGE DELIVERY

Ivy Residences cannot accept packages for residents prior to their move. We recommend shipping any items to the following locations, and view more about parcel deliveries here.

USPS

The nearest USPS location is in Lake Park Plaza at 1510 E. 55th St.

FEDEX

The nearest full-service FedEx location can be found at 1315 E. 57th St.

UPS

The nearest UPS location can be found at 1507 E. 53rd St.

AMAZON LOCKERS

Find them in Whole Foods & Kimbark Plaza (on the side of Leona’s) service our community.

PUBLIC TRANSPORTATION

Chicago offers fantastic public transportation options that are within walking distance to all of our apartment communities.

CTA

CTA operates the city’s bus and train routes (the El). Download the Ventra app to use as your ticket on each ride. Use the button below to plan your trip on CTA.

UGO SHUTTLE

UChicago designed its free shuttle routes to pass near each of our communities for students, faculty, and staff. U-Go has different day and night routes. Click below for details.

METRA

Metra is ideal for longer trips, taking riders into the Loop or out to the suburbs. Hyde Park’s stops are along the ME line. Buy your ticket on the Ventra app, and plan your trip below.

BIKE STORAGE

Learn how to perfectly lock your bike from this step-by-step video.